They never even looked at the exhaust valves, the manifold nuts were rusted stuck on, never turned by anyone. Because the videos show a proper test and proof that the engine was old and worn out. I sent the videos and they do not discuss the videos at all. They asked me to send videos of how I tested the engine. And you can read my complaint above and see that they do not address my concerns at all. It is apparent that they would not discuss any proof that I sent, even if they asked for it specifically. I went to substantial efforts to inform JDM Engine Depot of the poor condition of the engine that they sent to me and it is detailed in the complaint. Engine never failed, was not DOA, Dead On Arrival!! = Went to great lengths to let us know our engine was "junk" as he called it, WITHOUT IT EVER BEING INSTALLED. = Cus***er emailed us with concerns regarding the engine. I told JDM Engine I would call my **** and they said "go ahead, call them." With every problem found, they ignore my findings and raise the barrier. And **** uses FAX, so my videos, which wasted 4 hours of my day to make 3 very short videos was not considered. When it went to '**** dispute' JDM stated I did not provide any proof that the engine was bad. But they did not reply -anything- about them, Zero. JDM asked for videos and pictures, which I sent. I cannot test their engines for them- I need a good tested engine as the salesman stated. Then they tell me they will only replace it, not refund, will send me another engine.
NEW JDM ENGINE INSTALL
This engine is a "core", only a fool would install this junk engine. Then JDM tells me I must fully install the engine - and try to run it. With a large 450RPM power-drill (2x starter speed) I spun the engine, proiducing 100-120psi, very low - good engine is 185 psi. They referred to no notes about the engine. Clearly they did not compression test the engine. But if they tested it (spun it) then the compression would be there, right?. JDM said put it in a bellhousing and spin it with the starter, "the compression will come up quickly upon spinning". Either someone tried to repair the engine shortly before removal, or after, to hide the oil burn evidence. manifold cyl #4.Ĭyls #2 and #4 had new, white spark plugs whereas I expected oily plugs due to the oil deposits in the exhaust port. Sheet metal on manifold was corroded with rust holes. Leak-down test showed valves & rings leaking more than my compressor could supply. NO compression values were provided on paper or written on the engine. I asked several times if it was compression-tested, salesman Khan stated that "we test every engine to make sure you will get a good engine". 45-65k mi, from a running car (overseas). JDM stated it was a low-miles engine est. Each team member in Japan & Houston head-office works towards adding value to our product by ensuring our Japanese used motors and transmissions meet our quality standards.Purchased replacement engine 2007 Subaru Impreza EJ253. " Low mileage used Japanese engine" sounds good but we want our customers to know that behind the scenes we work hard to acquire them in Japan. We work harder to add quality to our product. Vendors selling cheap engines make money by compromising on quality. We hire the most experienced and certified technicians and knowledgeable sales representatives whose aim is to satisfy the requirement of our customers in best possible way ! We care for our customers so we ship what we would install in our own vehicle. We offer expedited shipping nationwide within continental United States & Canada. Most customers realize cheap price in used engine business always means low quality ! Majority of our business relies on repeat customers.
We believe in doing business with integrity and lay greater importance to customer service.Īll Japanese engines & Transmission go through a rigorous testing procedure before shipment.
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